Water & Wastewater

Water Tower
Water & Wastewater Rates

Each year Council approves water/wasterwater rates based on the amount of funding needed to operate our water, wastewater and stormwater systems. It's important to remember that legally all costs associated with operating water and wastewater systems must come from users.

Municipal water and wastewater services operate continuous twenty-four hour a day, seven days a week.  To report issues, please contact:

  • For emergencies during business hours (Monday to Friday, 8:30 am to 4:30 pm), please contact 519-227-4491
  • For after hours emergencies regarding municipal water and wastewater services, please contact 519-494-8228.

Would you like your Water & Tax Bills emailed to you instead of mailing? Please complete the form attached to sign up to receive your bills via email. Email Form

Bulk Water

Lucan Biddulph has two bulk water filling stations where users can purchase large volumes of potable water. These stations are operational 24 hours per day, 7 days a week, and are located at:

  • Lucan Water Tower – Scott’s Drive Lucan
  • Granton Fire Station – 511 Station St Granton

Connections: Trucks must be equipped with their own hoses and the proper connection for a 2" camlock fitting.

Fee: $2 for approximately 1 cubic metre/1000 litres.

Payment:

  • Coin operation at source: Both stations accept loonies and toonies
  • Accounts: For larger bulk water needs, users may benefit from having an account set up. Each account holder receives one PIN code which then provides access to the bulk water station.

To set up an account, please complete and submit the Bulk Water Account Application. Township staff will respond.

Caution: The filling stations dispense a high volume of water in a short amount of time. Attempting to fill small volume trucks or containers may result in overflow and may damage the user’s equipment. 

Moving?

If you are moving out, you need to request a final water and wastewater reading for the last day of your possession. This ensures that the account is transferred to the new occupants and they are billed for the water they use. The final bill, from your last regular reading date to the final reading date will be mailed to you at your new location. Contact the Finance Department or email Tracy Loyens at @email

Locates

Please contact the Township Office if you require a locate for your water and/or sewer lines.

Annual Reports
Wastewater Reports