Skip to main content
Municipal Office Holiday Hours:
The Municipal office will be closed for the…
View more
close
Canada Post Strike:
Canada Post StrikeUpdated: Dec 6, 2024
View more
close
Facebook
Twitter
Twitter
Lucan-Biddulph
Menu
Main navigation
Municipal Services
Accessibility
Billing & Payments
Building Permits
By-law Enforcement
Drains
Fire Services
Lottery Licensing
Marriage Licences
Roads
Taxes & Assessments
Waste & Recycling
Water & Wastewater
Planning Services
Commissions & Affadavits
Emergency Response Plan
Transit
Community Services
Phase II Lucan Biddulph Community Memorial Renovation Project
Lucan Biddulph Community Memorial Centre
Municipal Parks
Dog Park
Recreation Programs
Policies
Library
Community Guide
Parks & Recreation Master Plan Review
RZone Policy
Book Facility
Book Facility using Tablet / Cellphone
Doing Business
Bids & Tenders
Building Services
Community Improvement Plan Application
Economic Development
Town Hall
Budget & Finance
Committees and Boards
Compliments and Complaints
Council Agendas & Minutes
Elections
Employment & Careers
Mayor's Honour Roll 2025
Municipal By-laws & Policies
Plans & Strategies
Citizen Request Portal
Planning Services
Freedom of Information
Integrity Commissioner & Closed Meeting Investigator
About
About Lucan Biddulph
Contact Us
Mayor & Council
Staff Directory
Land Acknowledgement
Privacy Policy
Terms of Use (Mobile Application)
Toggle Search
Search
Close Search
Breadcrumb
Home
/
Compliment or Complaint
You must have JavaScript enabled to use this form.
If you are
formally submitting a compliment or complaint
, for example, about an issue that has not been resolved after speaking with staff, please use this form.
Note if you are submitting a request for a specific service such as repair to street surface, by-law or parking infractions, billing inquiries, concern related to parks & recreation facilities, water or wastewater questions, etc. please use the “Request a Service” form found at the bottom of our homepage or under Town Hall.
Your Name (first & last)
Address
City/Town
Postal Code
Email Address
Email Address
Confirm email
Telephone Number
Would you like to be contacted for follow up?
Yes
No
Are you a... (select all that apply)?
Resident
Business Owner
Community Organizer
Vendor
Visitor/Tourist
Contractor
Type of Concern
Compliment - To acknowledge or offer thanks for excellent service, etc.
Complaint - To register concerns over a specific issue, service, etc.
Feedback/Suggestion - To provide a recommendation
Other
Which staff or departments were involved?
What type of contact or interaction did you have (select all that apply)?
Visit to Municipal Officer
Telephone Conversation
Email Exchange
Written Correspondence
On-site Inspection or Visit
Public Meeting
Site Visit by By-Law Enforcement Officer
Other
Provide details of your compliment, complaint or feedback.
Where did it happen?
When did it happen?
Who was involved? Who witnessed it?
What was said or done?
What kind of resolution are you looking for?
Please provide any corresponding documents.
One file only.
10 MB limit.
Allowed types: jpg, png, pict, pdf, doc, docx.
As an organization we are always trying to continuously improve. Do you have a suggestion for how we can improve a service or program?
Notice of Collection: The personal information collected on this form is collected under the authority of the Municipal Act and the Municipal Freedom of Information and Protection of Privacy Act. It will be used to investigate and/or follow up on the feedback you have submitted to the municipality. If you have any questions regarding this process please contact the Municipal Clerk.
Leave this field blank
Municipal Services
Accessibility
Billing & Payments
Building Permits
By-law Enforcement
Drains
Fire Services
Lottery Licensing
Marriage Licences
Roads
Taxes & Assessments
Waste & Recycling
Water & Wastewater
Planning Services
Commissions & Affadavits
Emergency Response Plan
Transit
Community Services
Phase II Lucan Biddulph Community Memorial Renovation Project
Lucan Biddulph Community Memorial Centre
Municipal Parks
Dog Park
Recreation Programs
Policies
Library
Community Guide
Parks & Recreation Master Plan Review
RZone Policy
Book Facility
Book Facility using Tablet / Cellphone
Doing Business
Bids & Tenders
Building Services
Community Improvement Plan Application
Economic Development
Town Hall
Budget & Finance
Committees and Boards
Compliments and Complaints
Council Agendas & Minutes
Elections
Employment & Careers
Mayor's Honour Roll 2025
Municipal By-laws & Policies
Plans & Strategies
Citizen Request Portal
Planning Services
Freedom of Information
Integrity Commissioner & Closed Meeting Investigator
About
About Lucan Biddulph
Contact Us
Mayor & Council
Staff Directory
Land Acknowledgement
Privacy Policy
Terms of Use (Mobile Application)